Amman – Labor complaints submitted to the Ministry of Labor through the “Security” site raised questions about the performance of the procedures used to resolve them, especially for the rapid resolution and safety of the complainants.
Reports pointed out that the site faces access to access to workers, especially due to linguistic obstacles and complex registration methods.
Experts in the labor sector emphasized the importance of strengthening the confidentiality of the complaints, to ensure that employers protect the identities of the complainants from any manifestation.
On the other hand, experts insisted on the role of the trade unions by following complaints and ensuring violations against workers.
For his part, Mohammed al -Jiad, a media spokesman for the Ministry of Labor, said that the electronic protection site appointed to obtain all kinds of labor complaints offers the choice of complaints.
The secret from the complainant is that the complainant is being treated with full confidentiality, especially in cases relating to the lack of wages, their lack of food and minimum wages, internal organization and professional safety and health conditions.
In these complaints, he emphasized that if the latter chooses a secret complaint, the inspector does not need to reveal the name of the complainant in all cases.
He continued, “If there is a complaint of this type, it is sufficient to move the ministry’s committees and the reporting facility,” explains a complaint that all workers are sufficient to express in this feature, but this should not be dealt with the complaints, which do not deal with the complaints.
In these cases, Al -Gia OUD pointed out that the Inspector cannot handle the complaint with confidentiality, because the complaint is related to a particular practice because the complaint is associated with a particular practice, and if the employer does not take action to exclude this person, if the employer does not take action.
If this process is associated with all the workers in the facility and the complainant demanding the confidentiality of the complaint, it is dealt with with full confidentiality and transparency, and if the rules and correct regulations of the law are proven, legal actions will be taken against the complaint facility.
For his part, Ahmed Awad, Director of Phoenix Center for Economic and Information Survey, is the most important issue of complaints that submit to the Ministry of Labor through its electronic sites, especially in the light of labor violations.
These violations include non -payment of wages in their times, not adhering to minimum wages, or failing to register workers in the Social Security Council, or calculating the wage less than a true agreed wage, which emphasize the obvious violation of the labor law.
The Labor Ministry bears the responsibility of improving the confidence of workers in the instructions for submitting complaints, and by ensuring the safety of the complainants, the use of any leakage to prevent any leaks of information, against the use of any government employees, any leakage, which can prevent any leaks, and any leaks. It appreciates the demand for their rights.
He continued, “The unions must play a central and useful role with the aim of eliminating violations against the official authorities involved,” he continued, “It is their duty to protect the rights of their employees from any violations.
For his part, Labor’s home leader Hamata Abu Najma said, “During the period of Corona, when some workers are submitted to a platform, they feel that it is reaching the employer, some of them are affected by the separation of work or other fines.”
He added, “But after that, the ministry announced that the computer was tight and confidentially. However, Abu Najma pointed out that there are still complaints that they believe that they are suffering from some workers, and that the information has reached the employer.
He emphasized that the confidential problem requires a better review and ensure that the complainant is fully protected.
