What is the reason for blackout? Who is responsible for? Can I request compensation? Clarifications of Erse
The Regulatory Entity of the Energy Services tries to answer some questions that millions of Portuguese have been asked by yesterday.
Anthem Pedro Santas/Lusa
Since 11:30, Portugal and Spain, closed airports, traffic congestion and lack of traffic and fuel in large cities are some of the consequences of blackout.
Em Communication.
What is the reason for blackout?
The EERS stated that the elements that allow for strict causes of blackout are not yet available, or investigate the responsibilities.
“Since it is an event that has many European power systems, analytics are different national intervention and
Sector Europeans: National Power Grid (Ren and E-Redids; European Association of Transport Network Operators, Sudost European Regional Coordination Center (Color So) and Network Operators, including the European Agency for the Power Operators, participated.
Which MTT is responsible for maintaining the national power system?
This management is responsible for the Ren, which works with “coordination with operators of distribution networks (high and medium voltage and low voltage, actually in the entire continent).”
Erse explained that “the coordination of the electric system management in the southwestern Europe is the responsibility of the color.”
Nuno Vega
Doers qualify for compensation?
Controlling the quality of the electric and gas sectors is “the number of controlled disruptions or the maximum duration of the network provides customers’ compensation through the network operators”.
However, if the event is classified as an “extraordinary event”, consumers may not be eligible for compensation.
“On April 28, 2025, the disruption of the verified verified duration can have a significant impact on the quality of the service indicators annually,” Ess said, “If the consumer is eligible for compensation, the customer’s Merchant will be automatically paid to them by the beginning of the next year.
What is an unusual event?
Then it is important to know how the “unusual event” is defined. ERESE explains that all of the following conditions are required for such scenario:
- The lower likelihood of the event or its consequences;
- Provoking a significant decrease in the quality of the service provided;
- In financial terms, it is not reasonable to avoid the total consequences of the network operators;
- The event and its consequences are not visible to network operators.
“The responsibility of the network operators is an extraordinary event for the classification, and if they understand, it is particularly relevant to the technical analysis of various organizations.”
Can users request compensation for loss?
Customers are always likely to complain, saying that they are customers with a power trader or network operator, for any damage caused by blackout.
“For this, they must have proof of these losses. As a rule, supply disruptions do not cause damage to the equipment. Essay says that the rules aimed to cause damage to the re -ment of the service,” however, the ways of the network operators and the business of contact, so that they can end normal performance.
Adri out
Regulatory entity is also a decision of responsibility for any losses (e.g. not the jurisdiction of the courts (judicial, peace or arbitration courts), not the jurisdiction of the EERS, not the jurisdiction of production processes, the disruption of production processes, the loss of non -dysfunctional activities).
